Good morning [firstname],
I have to say, this is one of the warmest 401Gives mornings I have experienced so far - minus the rain - but they say rain on your wedding day is good luck, so I have to believe that's true for 401Gives too. The website has been tested and everything looks good. I think it is shaping up as a beautiful day to raise 5 million dollars!
- Caitlynn Douglas (she/her), 401Gives Lead
As a reminder, if you need any assistance please email 401Gives@unitedwayri.org. We will respond as soon as possible. You can also email customersuccess@givegab.com to be connected to the customer service team.
In case you need them, here are some support articles that you may use during the day:
Additionally, once you click into one of those links, you can search for any other questions you may have on Bonterra's training page.
As a final note, in regards to donor inquiries, please email the 401Gives address above and we can assist. This may include:
- a donor inquiring about their recent gift
- a DAF donor looking to locate their gift (DAF gifts get released periodicially so there may be a delay)
- an edit that may need to be made to a gift
I am sending you all lots of love and so much good luck!
I am so grateful to do this work with you!
